As founder, CEO and creator of WaitTime, Zachary Klima leads the company's global implementation strategy, overseeing partnerships with leading national and multinational organizations. From strategy to integration, he ensures the sophistication and seamless design of WaitTime is realized by each and every organization leveraging the technology. Klima concepted WaitTime in 2013 and was selected out of more than 100 applicants for participation in the rigorous Bizdom startup accelerator founded by Quicken Loan's renowned executive Dan Gilbert. Under his leadership, WaitTime has forged partnerships with some of the most major sports organizations in the world that are currently using the technology to reduce wait times and create better customer experiences, resulting in increased efficiency for the venues. Previous to WaitTime, Klima was in the field of architecture, design and sales engineering. Klima has a Master of Architecture from the University of Detroit Mercy.
John Mars, a global executive and technology leader, spearheads product design and development for WaitTime. He oversees sophisticated technology integrations and has a background working with global technology leaders and companies. With decades of experience, Mars has played a chief role in the development of numerous technologies. As founder of Mars Custom Computers, a company he continues to run today, he played an integral role in the creation of the first color touch screen printer interface controller, which claims 90 percent of the market share in North America and 25 percent of the market share worldwide. Mars is considered one of the foremost experts in imaging in the world.
Doyle Mosher is a leading contractor with extensive knowledge and experience in structural design, building and comprehensive project management. Mosher leads operations for WaitTime and oversees technology integrations from a structural perspective. He has extensive experience working in the startup space as a founder, advisor, and strategist and serves as a mentor at Grand Circus in Detroit. Mosher is also president of the luxury residential building company, Mosher Dolan, and co-founder of the nonprofit Challenge Detroit, dedicated to talent attraction and retention in the great post industrial city.
Sevan Avakian is a co-founder of Jordan Avakian Group and an attorney at Gould & Ratner LLP. Sevan counsels clients in a variety of corporate matters, including mergers and acquisitions, private equity investments, and corporate governance. In his capacity as a co-founder of Jordan Avakian Group, Sevan assists in the review, structuring, and negotiation of various business dealings ranging from private equity investments to endorsement deals.
Andrew Craig has had a wide-ranging and successful career in the international sports business and in sports politics. As a senior member of the management team at ISL Marketing AG in Switzerland he lead the successful development of the International Olympic Committee’s global sponsorship program. Craig served as Chairman and CEO of Championship Auto Racing Teams Inc. during a period of accelerated growth. He quadrupled revenues resulting in superior profitability and a subsequent highly successful IPO. Craig has acted as senior international relations advisor on three successful Olympic bids, advised the International Golf Federation on its successful campaign to be included on the Olympic sports program and advised United World Wrestling on its successful campaign for reinstatement on the Olympic sports program. In motor sport Craig is Permanent Representative in North America
for the fast growing FIA World Endurance Championship. He advised the Sports Ministry of Azerbaijan on negotiations to secure a Formula
One race with the first race to be staged in Baku, Azerbaijan starting in 2016. He is Vice President of the FIA Touring Car Commission and a Member of the FIA Endurance Racing Commission. Craig is a Director of “Hook It” (www.hookit.com). “Hook It” connects athletes with brands and then measures athlete engagement with fan communities in real time. "Hook It" is the undisputed leader in real time engagement measurement. Craig also serves on the Advisory Board of “WaitTime” (www.thewaittimes.com). “WaitTime” is technology start up that, through its crowd science artificial intelligence technology, optimizes the service times at sports venues and other customer service environments in real time.
Craig graduated with an MBA from the University of Liverpool, England. He is a British citizen currently resident in the USA.
Tom Evans is a Biomedical Engineer and software/hardware entrepreneur who, from concept to launch, has played an integral role in innovation and product design strategies for WaitTime. Evans is also the founder of EasyG, a company he started after inventing the world’s first antenna sensor solution for wirelessly monitoring vital information without any direct contact with the human body. As the inventor of multiple worldwide patents, he is in the process of structuring partnerships with the global leaders in numerous market verticals including automotive, healthcare, design, aerospace, military and veterinary and pet care. Evans also has experience as a sales engineer working for the world leader in non-contact, high precision, measurement sensors and vision systems. Evans is a certified Emergency Medical Technician and worked on the ambulances for four and a half years while studying Biomedical Engineering at Marquette University. Prior to graduation, he was the co-founder of the Marquette University Spacecraft Engineers, where he was voted to lead a team of more than 20 engineers to design the first satellite in the state of Wisconsin to launch into space.
Jeffrey Michael Jordan is a co-founder of Jordan Avakian Group and the eldest son of NBA legend and team owner, Michael Jordan. He has extensive experience in global brand digital marketing, sports marketing, and product management. Jeffrey specializes in developing global campaigns, managing athlete, influencer, and brand relationships, and innovating product development for the future of sport lifestyle and performance. During his collegiate career, Jeffrey was a member of the men's Division I basketball teams at the University of Illinois and University of Central Florida.
Mark R. Feldman is a Certified Public Accountant with Bachelor of Accountancy and Master of Science in Taxation degrees from Walsh College. Mark has over 30 years experience in accounting, taxation, and business administration. During this time, Mark has held positions at local CPA Firms and in Private Industry, and through these positions, has gained specialized experience in the technology, hospitality, and real estate industries. Prior to joining WaitTime, Mark served 10 years as CFO and Controller for Mars Custom Computers, a global leader in the development of electronic controllers and software, as well as diversified holdings in restaurants and real estate. Prior to Mars, Mark held positions at several local CPA firms, preparing and reviewing client engagements in tax, financial reporting, and business consulting. Due to his computer and networking capabilities, Mark was typically tasked with overseeing these firm’s technology needs, in addition to his other duties. Mark still operates his own accounting and tax practice, Mark R Feldman, CPA, PLLC, servicing select clients since 1998. Mark was also controller and owner in his wife’s restaurant and catering business, the Original Romano’s, for 28 years, until its sale in 2014.
Don Foss, an expert in "partnerships," guides partnering opportunities for WaitTime. Don is the founder and chairman of Credit Acceptance Corporation (NASDAQ: CACC), which provides vehicle loans to consumers regardless of their credit history. When Don started the company in 1972, he was one of the world's largest independent used car dealers. He took the company public in 1992. Credit Acceptance is offered through a nationwide network of 6,000 automotive dealer-partners, and provides dealer-partners with the opportunity to deliver credit approvals to consumers within 30 seconds. Don's solution was named by Babson (Entrepreneurial) College as the second best entrepreneurial idea in history. Everyone wins. This is the same formula we strive to achieve with Don's help at WaitTime.
Elizabeth Grabowski is a graphics and way-finding designer for WaitTime. She specializes in continuous/consistent graphic integration across multiple user interfaces including signage and mobile applications. Her background in architecture and design provides a critical spatial perspective on manipulating WaitTime data to quickly and creatively communicate information to stadium operations and guests. Elizabeth works with multiple platforms of WaitTime including app development, venue operations efficiency, fan experience, and data/analytics.
Pat Greene serves as President & CEO of CIGNET and is also a partner in the company. Pat has been in business for himself for over 35 years owning various companies involved in sales, distribution, tooling and manufacturing. In 1975, he formed his first company, Patrick Greene & Associates, an independent sales organization representing major principals in the plastic molding, screw machine, stamping and tooling industries. Pat works with WaitTime as a highly connected strategy/business development partner.
Darrell Hart coordinates the technical installation of all WaitTime hardware. With over 20 years of technical electrical experience, he has developed a detailed knowledge of international trades and installation practices. His depth of knowledge and attention to detail provides WaitTime clients with exceptional commercial installations.
Frank Jasper brings over 20 years experience as the Operations Manager at Mars Custom Computers to WaitTime. With this experience, Frank has gained exceptional knowledge of the whole process from conception to completion. Frank partakes in many aspects of the WaitTime experience: from purchasing to configuring systems to installation to providing spectacular customer support.
Steve Jbara is President and Founder of the Grand Rapids Drive, the Detroit Pistons affiliate NBA Development League organization. In 2014, Steve established the SSJ Group, which is the controlling LLC of the Grand Rapids Drive. This group consists of over 38 C level / business owners from across the country with the sole purpose of owning and operating the Drive. Steve successfully launched the organization in March 2014 through its inaugural 2014-15 season. The Drive touted the first profitable year 1 team in NBA Development League history. Since establishing the Drive in 2014, Steve has been able to raise metrics for the front office to top 5 in the league in sponsorship revenue, gate receipts, and #1 in team gear / branded items. Steve has consistently been able to maintain healthy relationships with NBA Executives, Detroit Pistons Leadership, City Officials, Arena Management, the Investor Group, and even Drive players and families. SSJ Group is currently working on a tech startup based on social status shopping based in Southfield, MI with planned Q2 2017 rollout.
Michael Klima is a principal engineer for Design Research Engineering and, as a registered professional mechanical engineer in California, Mississippi and Michigan, provides engineering expertise for WaitTime. Michael has nearly four decades of experience. He began his engineering career working for leading automotive companies, including General Motors, Ford Motor Company and Toyota Motor Sales, USA. He went on to work at Failure Analysis Associates before becoming a founding member of Design Research Engineering, where his work is primarily related to the analysis of the performance of automobile restraint systems, seating systems, and body structure analysis and accident reconstruction. Michael is a member of the Society of Automotive Engineers (SAE) and the Association for the Advancement of Automotive Medicine (AAAM). He is also a member of the Michigan Society of Professional Engineers, National Society of Professional Engineers and the Michigan Association of Traffic Accident Investigators.
John Mars Sr. serves as technology advisor to WaitTime. For the last 20 years he has been Vice President and Design Engineer at Mars Custom Computers. John Sr. designed and built the initial control board for the company's wide format copier, which holds world dominance. Prior to MCC, John Sr., worked for Ford Aerospace, as a field and design engineer, on a variety of advanced electronic systems. Previous to Ford Aerospace, he worked at Bendix Field Engineering building a computer for downloading satellite data from the Orbiting Solar Observatory spacecraft. He spent one and half years work for Thiokol Chemical Corp., in the Space Booster Division, producing and testing the first three million pound thrust solid propellant rocket booster in the world. Finally, he served five and half years in the United State Air Force, which included training for and the maintenance of the GPA 37 Intercept Computer System and Pre
Spencer Moats is a business lawyer with Foley & Lardner LLP. Mr. Moats practices general corporate and business law, with an emphasis in mergers and acquisitions, securities law and corporate governance.
Matt Mosher, a life long entrepreneur, heads business development and systems integration for WaitTime. Matt has wide-ranging experience in traditional business operations through his landscape construction firm, Mosher and Associates. He also has experience launching and leading technology products through his time as founder and CEO of hiredMYway.com. Matt is an avid volunteer and was recognized on WDIV-TV's (NBC) “Heart of Detroit” segment with Mitch Albom for his extensive volunteer work in Detroit. Additionally, Matt was named one of Crain's Detroit Business' 20 in their 20's (2006); Corp! Magazine's Entrepreneur of Distinction (2008); A finalist for Automation Alley's Emerging Leader of the Year (2011); DBusiness' 30 in Their Thirties (2012); Brooks Elite 40 under 40 (2013); and Junior Achievement Champions of the New Economy, Emerging Champion (2013).
Lindsay Mullen is co-founder and CEO of Prosper Strategies and leads communications and marketing strategy for WaitTime. Lindsay has worked with some of the most prominent organizations in the world to build their marketing initiatives, engage stakeholders and navigate communications challenges. Through her work, she has launched companies and careers, created local and national thought leadership campaigns and taken brands to the next level. Lindsay's clients have appeared in outlets including Time, Inc., Entrepreneur, Fast Company, USA Today, The New York Times, Bloomberg, TODAY Show, Wall Street Journal, Reuters, Morning Joe and many more. In addition, Lindsay leads a technology advocacy organization that was recognized in an article published in Crain's Chicago Business as one of the top 30 technology organizations in Chicago.
Dale Petroskey has a strong background in sports management, public policy, strategic communications, and non-profit management, having held leadership positions in those areas for the past 35 years. He served as Assistant White House Press Secretary to President Ronald Reagan; Senior Vice President at the National Geographic Society; President of the National Baseball Hall of Fame and Museum; and Executive Vice President for Marketing and Community Development for the Texas Rangers Baseball Club.
Gary Starr is one of the lead developers for WaitTime, developing the backend software and integration software used with WaitTime. Prior to working with WaitTime, Gary worked with John Mars Jr. writing custom printer software for a world-wide printing company, KTA. Gary also worked at Eaton Corporation for nearly 20 years managing their Rochester Hills engineering computer systems, including network development, implementation and integration. While at Eaton, Gary developed a variety of custom software applications for computer systems management as well as engineering and computer aided design. Gary has a Bachelor degree in Computer and Information Science from Oakland University in Rochester Hills, MI.
With a doctorate in high-energy particle physics from the University of Michigan, Dr. Thomas Sterling is the lead developer of WaitTime's patented visual imaging software. He has worked on numerous field theory projects in and outside of academia, including work with Nobel Prize winner Dr. Martinus Veltman in computer algebra as well as numerical simulations of field theory at Lawrence Berkeley Laboratory. In addition, he has worked on large database compression and high-speed graphics in civil engineering, architecture and large format printing. He has a patent on the digital rotation of bitmaps.
Pascal Wattiaux is the Director of P W Sport Ltd. and an experienced technology executive, entrepreneur and consultant. Prior to launching his own firm, Wattiaux served as the interim Director of Technology at the London Organizing Committee for the Olympic and Paralympic Games and previous to that, director of the Olympic Technology Committee. Wattiaux also served as Senior Vice-President of digital media company, Quokka, where he optimized real-time publishing of live events such as the Americas Cup and the Sydney Olympics on internet, broadband platforms, wireless platforms and interactive TV. Wattiaux has also served as Group CIO at Pinault-Printemps-Redoute, a senior manager at Price Waterhouse and Director for International Operations at Reebok International.
Jonathan Witt is an associate and business lawyer with Foley & Lardner LLP and serves as WaitTime's senior counsel. Jon has significant experience in a broad range of business matters, including mergers and acquisitions, investment company and investment adviser representation, information technology transactions and general corporate business law. He represents buyers and sellers in public and private mergers, acquisitions and other strategic alliances. Jon represents issuers in public and private equity and debt securities offerings. He also provides continuing advice to public companies, including registered investment companies, regarding their federal securities law compliance, disclosure and reporting obligations. He has assisted registered investment companies in drafting no-action letter requests and exemptive applications. At Foley & Lardner, he is a member of the firm's Transactional & Securities Practice and Food & Beverage Industry Team.